Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, company, address, phone)
• Files you upload to our platform
• Communication data through our chat system
• Authentication data (Google OAuth or email OTP)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and manage your file uploads and corrections
• Send you technical notices and support messages
• Respond to your comments and questions

3. Data Security

We implement appropriate security measures to protect your personal information. All data is encrypted in transit and stored securely. Files are stored in protected directories and are only accessible by authorized personnel.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of certain communications

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@thesupport.agency
Address: Delhi, India